Scott McKain – Medium

Scott McKain

Scott McKain

Leadership in the Age of Digital Transformation: 5 Steps to Lead with Distinction Today

In today’s rapidly evolving business landscape, digital transformation is no longer a buzzword — it’s a reality. As organizations embrace…

Aug 25

Leadership in the Age of Digital Transformation: 5 Steps to Lead with Distinction Today

Aug 25

Scott McKain

Our Real Challenge: Failure to Identify Our Primary Problem

In today’s professional environment, the ability to solve problems quickly and efficiently is a prized skill. Yet, despite our best…

Jul 3

Our Real Challenge: Failure to Identify Our Primary Problem

Jul 3

Scott McKain

Stand Out and Succeed: The Power of Personal Distinction in Your Professional Career

Photo by David Rotimi on Unsplash

May 15

Stand Out and Succeed: The Power of Personal Distinction in Your Professional Career

May 15

Scott McKain

Why Customers Choose You

As an author and speaker on creating distinction, I’ve had the privilege of working with numerous dynamic businesses across various…

Apr 17

Why Customers Choose You

Apr 17

Scott McKain

The Power of Individual Actions: in CX and Changes in Life

Two topics that have been on my mind recently:

Apr 1

The Power of Individual Actions: in CX and Changes in Life

Apr 1

Scott McKain

Bridging the Distinction Gap: How Employee Experience Shapes Customer Loyalty

We are in an era where customer experience (CX) is the battleground in every industry. There’s no business I’ve encountered in my years of…

Mar 15

Bridging the Distinction Gap: How Employee Experience Shapes Customer Loyalty

Mar 15

Scott McKain

The pervasive challenge that threatens you and your business…

In business and leadership, the pursuit of distinction and the delivery of the Ultimate Customer Experience® are paramount. Yet, a…

Feb 24

The pervasive challenge that threatens you and your business…

Feb 24

Scott McKain

Navigating the Holiday Season Through the Ultimate Customer Experience®

As we approach the end of the year, many organizations face unique challenges and opportunities in delivering an Ultimate Customer…

Dec 13, 2023

Navigating the Holiday Season Through the Ultimate Customer Experience®

Dec 13, 2023

Scott McKain

Bridging the Gap Between Thought Leadership and Expertise

My friend, Ron Tite, recently shared an article that triggered real contemplation from me about the role of those of us who write business…

Nov 18, 2023

Bridging the Gap Between Thought Leadership and Expertise

Nov 18, 2023

Scott McKain

Building Trust: A Foundation of Creating Distinction

Last week, I had the privilege of both attending and addressing the Trusted Leader Summit, sponsored by Trust Edge, the incredible training…

Nov 14, 2023

Building Trust: A Foundation of Creating Distinction

Nov 14, 2023

Scott McKain

Scott McKain

Author of “Year’s Ten Best Business” books, “Create Distinction” and “ICONIC.” Member of Sales & Marketing Hall of Fame and Professional Speakers Hall of Fame.

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