Scott McKain – Medium

Scott McKain

Why “Good Enough” is Costing You Profits

In today’s arena of modern business, where innovation and disruption are the buzzwords du jour, a silent assassin lurks in the shadows…

Feb 21

Why “Good Enough” is Costing You Profits

Feb 21

Market Turbulence: Why Traditional “Change Management” No Longer Cuts It

For many years, business leaders, authors, and speakers (like me) have discussed “managing change” at length.

Jan 23

Market Turbulence: Why Traditional “Change Management” No Longer Cuts It

Jan 23

Leadership in the Age of Digital Transformation: 5 Steps to Lead with Distinction Today

In today’s rapidly evolving business landscape, digital transformation is no longer a buzzword — it’s a reality. As organizations embrace…

Aug 25, 2024

Leadership in the Age of Digital Transformation: 5 Steps to Lead with Distinction Today

Aug 25, 2024

Our Real Challenge: Failure to Identify Our Primary Problem

In today’s professional environment, the ability to solve problems quickly and efficiently is a prized skill. Yet, despite our best…

Jul 3, 2024

Our Real Challenge: Failure to Identify Our Primary Problem

Jul 3, 2024

Stand Out and Succeed: The Power of Personal Distinction in Your Professional Career

Photo by David Rotimi on Unsplash

May 15, 2024

Stand Out and Succeed: The Power of Personal Distinction in Your Professional Career

May 15, 2024

Why Customers Choose You

As an author and speaker on creating distinction, I’ve had the privilege of working with numerous dynamic businesses across various…

Apr 17, 2024

Why Customers Choose You

Apr 17, 2024

The Power of Individual Actions: in CX and Changes in Life

Two topics that have been on my mind recently:

Apr 1, 2024

The Power of Individual Actions: in CX and Changes in Life

Apr 1, 2024

Bridging the Distinction Gap: How Employee Experience Shapes Customer Loyalty

We are in an era where customer experience (CX) is the battleground in every industry. There’s no business I’ve encountered in my years of…

Mar 15, 2024

Bridging the Distinction Gap: How Employee Experience Shapes Customer Loyalty

Mar 15, 2024

The pervasive challenge that threatens you and your business…

In business and leadership, the pursuit of distinction and the delivery of the Ultimate Customer Experience® are paramount. Yet, a…

Feb 24, 2024

The pervasive challenge that threatens you and your business…

Feb 24, 2024

Navigating the Holiday Season Through the Ultimate Customer Experience®

As we approach the end of the year, many organizations face unique challenges and opportunities in delivering an Ultimate Customer…

Dec 13, 2023

Navigating the Holiday Season Through the Ultimate Customer Experience®

Dec 13, 2023

Scott McKain

Scott McKain

Author of “Year’s Ten Best Business” books, “Create Distinction” and “ICONIC.” Member of Sales & Marketing Hall of Fame and Professional Speakers Hall of Fame.

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